The knowledge base your
AI agent can write
Your support agent is only as good as what it reads. FAQCraft gives it something it can also maintain — point Claude, Cursor, or any MCP client at your help center and it creates, updates, and reorganises articles directly.
MCP and REST API are on the free plan. No credit card required.
You shipped the agent. Then you found the problem.
Retrieval quality is a content problem wearing a model costume.
It answers confidently and wrongly
The agent invents a pricing tier, promises a feature you don't ship, or contradicts your own docs — because the source it read was stale.
The knowledge is scattered
Half in Notion, half in Intercom, some in a README, the rest in one engineer's head. Nothing agrees with anything else.
Docs rot the day they're written
You ship weekly. The help center was last touched at launch. Nobody owns it, so nobody updates it.
How it works
One config block. Then your agent has hands.
FAQCraft runs a Model Context Protocol server. Add it to any MCP-compatible client and your help center becomes something the agent can query and change.
{
"mcpServers": {
"faqcraft": {
"url": "https://mcp.faqcraft.com/sse",
"headers": {
"Authorization": "Bearer YOUR_API_TOKEN"
}
}
}
}Generate a token in your dashboard after signup. The endpoint is https://mcp.faqcraft.com/sse, authenticated with a Bearer token.
What the agent can actually do
| FAQ sites | list · get · create · update · delete |
| Categories | list · get · create · update · delete |
| Subcategories | list · get · create · update · delete |
| Articles | list · get · create · update · delete |
| Feedback | list |
| Notifications | list · get · create · update · delete |
| Profile | get · update · change password |
Read and write. Most documentation tools will let an agent fetch a page. This one lets it publish the fix.
Write, publish, improve
Three steps, and the third feeds the first.
Point the agent at your existing material
Support threads, a README, release notes, the Notion page nobody maintains. It writes them into structured articles under real categories.
Customers read the published site
Full-text search, custom domain, article feedback on every page. The same content your agent reads is the content they read.
Feedback goes back to the agent
Article feedback is an MCP tool too. The agent can see which articles are failing readers and rewrite them.
Our own help center runs on FAQCraft
Not a mockup. A real published site with categories, articles, search, and feedback — the same product you'd be signing up for.
See it livePricing
Priced like infrastructure, not like a seat licence
You pay when documentation stops being one person's job — not for permission to publish. No trial, no credit card.
What repeat questions cost you today
Not our numbers — yours. Change anything that looks wrong; the total updates as you type.
Including getting back to what you were doing.
Hours a month
14
At your own rate
$1,083 /mo
This is what the questions cost you now, not what you would save. A help center your customers can search takes a share of it back — how big a share depends on your product and how good the answers are. We have no honest number for that yet, so we are not going to invent one.
Every plan, including the free one, includes all of this:
Solo
Everything. Not a starter tier.
Everything above, including:
Team
For when documentation stops being one person's problem.
Everything in Solo, plus:
Why is so much of it free?
A knowledge base with nothing in it is worth nothing — to you or to us. So the hosting, the domain, the search, and the full API are free, forever, with no limits and no trial clock.
You start paying when your team needs to work in it together. That's the whole model. Free forever for solo builders and open source — not a starter plan, not a discount that ends.
Take everything with you, any time, on any plan
One click exports your whole account as a zip — every FAQ site, every category, every article, and all your feedback. No paid tier, no support ticket, no waiting. Your content is never hostage.
Need something we don't offer yet?
The roadmap is shaped by what people ask for. Tell us what's missing and you'll get a straight answer about whether it's coming.
Give your agent something worth reading
Free forever, MCP included. Connect it in the time it takes to paste a config block.
Prefer the general overview? See the main page