You don't need another place to put docs.
You have four already.
Notion, a README, some Intercom articles, and one engineer's head. The problem was never storage — it's that nobody has time to write the articles, and nothing keeps them current once they exist.
Below are honest, fact-checked comparisons against the leading knowledge base and FAQ platforms. Pick the right tool for your team — even if that turns out not to be us.
FAQCraft vs the alternatives
FAQCraft vs Zendesk
Customer Service Suite
Zendesk is a full omnichannel support suite billed per agent. FAQCraft is a focused, self-serve knowledge base — unlimited free, $9/month flat, with a REST API and MCP server built in.
FAQCraft vs Help Scout
Help Desk & Knowledge Base
Help Scout bundles a shared inbox with a Docs knowledge base, priced per user. FAQCraft is a standalone, flat-$9 knowledge base with a REST API and MCP server — no per-seat math.
FAQCraft vs Document360
Knowledge Base Software
Document360 is a powerful but pricey, quote-only knowledge base aimed at larger teams. FAQCraft delivers the core of a great help center — search, categories, custom domains, API — free, with transparent $9/month pricing.
FAQCraft vs Helpjuice
Knowledge Base Software
Helpjuice is a dedicated knowledge base that starts at $249/month. FAQCraft delivers a clean, searchable help center — free to start, $9/month flat — with a REST API and MCP server included.
FAQCraft vs Freshdesk
Help Desk & Knowledge Base
Freshdesk is a per-agent help desk with a knowledge base bundled in. FAQCraft is a standalone, flat-$9 knowledge base with a REST API and MCP server — no ticketing, no per-seat bill.
FAQCraft vs Intercom
Customer Service Platform
Intercom is a per-seat customer service platform with a Help Center bundled in and usage-based AI fees. FAQCraft is a standalone, flat-$9 knowledge base with a REST API and MCP server.
FAQCraft vs GitBook
Documentation Platform
GitBook is a developer-docs platform priced per site plus per user. FAQCraft is a flat-$9 knowledge base with custom domains on free, a REST API, and an MCP server.
FAQCraft vs Notion
Workspace & Wiki
Notion is a flexible workspace people often bend into a help center. FAQCraft is a purpose-built knowledge base — public search, custom domains, article feedback, API, and MCP — at $9/month flat.
FAQCraft vs Tettra
Internal Knowledge Base
Tettra is an internal, Slack-centric wiki priced per user with a 10-seat minimum. FAQCraft is a public-facing knowledge base — custom domains, search, API, MCP — at $9/month flat.
FAQCraft vs Slab
Internal Knowledge Base
Slab is a clean internal wiki priced per user. FAQCraft is a public-facing knowledge base — custom domains, visitor search, article feedback, API, and MCP — at $9/month flat.
Ready to try FAQCraft?
A full-featured free plan with unlimited FAQ sites, search, article feedback, custom domains, a REST API and an MCP server. Flat $9/month for teams. No credit card required.